The Cowboys Farm Shipping Policy

1. 📦 Where We Ship

• Domestic Shipping: Available across most pin codes in India.

• International Shipping: We ship globally! Shipping charges for international orders are applied at actual cost.

2. ⏱️ Delivery Timelines

• Orders are shipped within 1–2 business days after confirmation.

• Delivery typically takes 5–7 business days post-dispatch.

• 📌 Note: We do not process or ship orders on Sundays or public holidays.

• Timelines may vary during festive seasons or high-demand periods.

3. 💰 Shipping Charges

• Additional charges apply for bulky items and international orders.

• All fees are displayed clearly before payment.

4. 🚨 Damaged or Leaked Items

If your order arrives damaged or leaking:

• Take clear photos of the damaged item and its packaging.

• Email them to thecowboysfarm@gmail.com within 4 days of delivery.

• Our team will arrange a replacement or refund promptly.

5. ❓ Frequently Asked Questions

Q: How do I track my order?
A: The tracking details will be shard on WhatsApp

Q: Can I edit or cancel my order?
A: No, we do not have the option to cancel or edit orders placed on the website.

Q: My delivery is delayed—what should I do?
A: Sometimes delays happen due to unforeseen factors. If your order hasn’t arrived after the estimated window, contact us and we’ll track it for you.

6. 📨 Need Help?

For any other questions, please contact our customer support team:
thecowboysfarm@gmail.com